With three days of seminars, exhibitions, and special events, ISH North America promises to be the largest and most significant trade show of its kind in North America. Messe Frankfurt and its partners and sponsors have organized ISH NA with the theme of Forging a New Era of Products, Productivity and Profits. From October 31 - November 2, approximately 20,000 attendees will fill Toronto's National Trade Centre for the debut of ISH NA. The newly consolidated show offers vital business and educational opportunities to anyone involved in the plumbing, kitchen & bath, PVF, and HVAC industries. With 400 exhibitors from 13 countries, ISH NA is a world-class event.

Messe Frankfurt is working in conjunction with the American Supply Association (ASA), the Plumbing-Heating-Cooling Contractors-National Association (PHCC), and the Canadian Institute of Plumbing & Heating (CIPH) to make ISH a success in North America. ASA and PHCC will hold their annual conventions in Toronto starting just before the ISH show, building the event into an "all-in-one" package for attendees. ASA's "Supply Chain Summit" and PHCC's "Passport to Profitability" will meet off-site in conjunction with the show. Additional industry events include CIPH's Habitat for Humanity Canada Gala Fundraiser, Radiant Panel Association's Semi-Annual Conference, and AIM/R's Principal Appreciation Reception.

ISH NA has recruited 30 celebrated speakers to present more than 50 seminars and panel discussions. Seminars will cover a broad range of topics from Business Management to Product Design to Motivational Methods. Topics are geared toward a number of industry interests including kitchen & bath, plumbing, PVF, HVAC and hydronics. Special Keynote Speaker Rich Trethewey from PBS' "This Old House" will present "Future Insights: Where Is Our Industry Heading?" on Friday morning, Nov. 1. Seminars will be held from 10:00 a.m.-5:00 p.m. Thursday through Saturday. For online seminar registration, visit www.ish-na.com.

What more does ISH North America have to offer contractors, builders, wholesalers, distributors, engineers, architects, designers, and building/plant managers?

  • Networking opportunities with top contractors, consultants, and manufacturer representatives.
  • Educational tips and insights from industry experts.
  • Exposure to new products and innovations on the exhibition floor.
  • Business and prospecting opportunities.

ISH NA is an opportunity to make connections, build relationships, and exchange tips with hundreds of product exhibitors and thousands of industry participants. The ISH NA experience will provide an invaluable service to any pros seeking to broaden their skills, knowledge, and opportunities.

ISH NA has chosen to debut at Toronto's National Trade Centre, the largest trade center in Canada and the 6th largest in North America. This $180 million project is Toronto's most popular trade show venue, boasting 24 meeting rooms, and 10 exhibit halls. ISH NA will occupy more than 350,000 square feet of the 1 million-sq.-ft. facility. Its state-of-the art sound and lighting equipment helps to maximize any trade show experience. Centrally located in downtown Toronto, the Trade Centre is within convenient walking distance of a number of hotels and attractions.

An ISH NA registration badge also gains admission into the 2002 LonWorld Tradeshow and Conference. Echelon Corporation has joined with Messe Frankfurt for LonWorks Control Network's annual building, home, and industrial automation conference. LonWorks leads the way in home automation, connecting devices such as appliances, thermostats, hvac/hydronics, electric meters, lighting, and security systems to each other and to the Internet. LonWorld will offer a number of seminars in Energy Savings, New Technologies, and Sales Tips, and displays for LonWorks' latest technologies.

Around The Town

Toronto is Canada's largest metropolis and one of North America's most diverse and exciting cities. With the highly favorable exchange rate, almost 2 to 1, your American dollar will afford you the highest luxuries. Take a walk from the show floor to the "World within a City" and explore what Toronto has to offer.


The CN Tower is Toronto's most recognized attraction. Rising 1,815 ft., the Tower houses three restaurants, multiple observation decks, an arcade, and other attractions. Visit www.cntower.ca/ for more information.

Eaton Centre Mall is Toronto's No. 1 tourist attraction, bringing in more than one million shoppers a week. Offering 350+ shops and restaurants, The Eaton Centre will more than fulfill your shopping needs.

The Royal Ontario Museum highlights the world's most fascinating archeological, artistic, and scientific endeavors. With 40+ galleries, the ROM is Toronto's cultural centerpiece. Visit www.rom.on.ca/

Transportation And Accommodation

While traveling in and around the city, take advantage of Toronto's extensive bus, streetcar, subway and taxi services. Visit the Toronto Transit Commission Web site at www.ttc.ca for information on day-passes. Also check out www.diamondtaxi.on.ca for info on Toronto's exclusive taxi service.

ISH NA is working in cooperation with a number of four-star area hotels. For hotel information, visit www.ish-na.com and click on "Housing." Special hotel rates are available.

If you have not yet booked your flight, visit www.aircanada.com for ticket information.

ISH North America is the industry's premier event in 2002. Join the thousands of contractors, builders, engineers, architects, distributors, and designers in Toronto for the launch of a new brand of trade shows and a new vision for the industry. To register for ISH NA, visit www.ish-na.com or call Neil Stalker at Messe Frankfurt: 866-984-8016, ext. 14.

Side Bar: Familiar Faces Among The Featured Speakers At ISH NA

Richard Trethewey

Keynote Speaker: Future Insights: Where Is Our Industry Heading? Friday, Nov. 1: 8:30 - 10 a.m.

Rich Trethewey has been a member of PBS' "This Old House" team since the series debuted in 1978. Hailing from Dedham, Mass., he learned his craft while working for the family plumbing and heating business, Trethewey Bros., Inc. He is a licensed Master and Journeyman Plumber in the Commonwealth of Massachusetts and has long been an advocate for professionalism in the building trades. Trethewey is the author of several books, including "This Old House Heating, Ventilation and Air Conditioning," and has also contributed to the heating and plumbing sections of "This Old House Baths" and "This Old House Kitchens." He is president of RST Inc.

Dan Holohan

The Top 10 Dumb Things Folks Do With Hot Water T1. Thursday, Oct. 31: 10 - 11:30 a.m.

The Top 10 Dumb Things Folks Do With Steam T6.Thursday, Oct. 31: 1:30 - 3 p.m.

Dan Holohan is the most renowned author, guru and booster of the American hydronic heating industry. He has written hundreds of articles appearing in Plumbing & Mechanical, PM Engineer, and Supply House Times, and more than a dozen books on technical, marketing and other subjects. Holohan is also proprietor of the hydronic heating industry's most dynamic Web site, www.heatinghelp.com, which offers assistance to trade professionals and the general public alike.

Hank Darlington

Showroom Management And Profitability

F31. Friday, Nov. 1: 2 - 3:30 p.m. F36. Friday, Nov. 1: 4 - 5:30 p.m. (R)

Former owner of a wholesale showroom business, Hank Darlington is one of the foremost authorities on plumbing showroom operations and is the owner of Darlington Consulting. In addition to writing for magazines and teaching seminars, he offers a full range of small business consulting services to kitchen and bath dealers, distributors and manufacturers. Darlington's articles appear regularly in Supply House Times magazine.

Don Arnold

Trends In Plumbing Product Design T9. Thursday, Oct. 31, 1:30 - 3 p.m.

T18. Thursday, Oct. 31, 3:30 - 5 p.m. (R)

Don Arnold has devoted a long and distinguished career to plumbing products, with roles encompassing design, marketing, technical writing, and training. He is the author of the highly acclaimed "College of Product Knowledge," a series that spanned more than three years in the pages of Supply House Times magazine. Arnold operates INTER/SOURCE, a consulting firm in Libertyville, IL, specializing in new product development and training.

Jim Olsztynski

Kitchen & Bath Best Practices T3. Thursday, Oct. 31, 10 - 11:30 a.m.

Supply Chain Best Practices F23. Friday, Nov. 1, 10 - 11:30 a.m.

Editorial Director of Plumbing & Mechanical and Editor of Supply House Times, Jim Olsztynski has been a professional writer-editor for 30 years, 25 of them associated with the plumbing industry. He also publishes an online newsletter for contractors, "e-PHC Profit Report," and another for the advertising community, "PME Insider." Olsztynski is the recipient of seven national awards for editorial excellence.

Kevin Price

Source ASA+: Your Best Resource For Product Information! T11. Thursday, Oct. 31, 1:30 - 3 p.m.

Technology At Work In The PHCP Industry F26. Friday, Nov. 1, 2 - 3:30 p.m.

Kevin Price is director of the American Supply Association's Center for Advancing Technology, whose mission is to promote technology standards and solutions with the ASA membership and the greater PHCP Industry. He brings more than 20 years of industry experience and technical expertise to the director's position. Under Price's direction, the Center for Advancing Technology has successfully launched several valuable technology solutions for the industry.

Paul Martin

S.M.A.R.T. Training - Outstanding Value for Every Training Dollar F38. Friday, Nov. 1: 4 - 5:30 p.m.

As Executive Vice President of the ASA Education Foundation, Paul Martin is responsible for planning, developing, and executing training programs that meet the needs of the PHCP/Industrial PVF wholesaler industry. Within the past several months, Martin has introduced new CD-ROM training programs and has re-energized the ASA's Institute for Distribution Management.