W.W. Grainger has expanded its Internet capabilities with a Web site that provides access to industrial maintenance, repair and operating products. In addition, the company now offers MRO materials through an online auction.
The new site, www.findMRO.com, offers a multichannel (Internet, phone or fax) procurement solution, according to the company. It operates through a proprietary database of more than 12,000 suppliers, 100,000 brands and more than 5 million products.
"This product service allows customers to significantly reduce their number of suppliers and procurement cycle time," said Ron Paulson, general manager of FindMRO. "In effect we become their industrial personal shopper."
The online auction at www.grainger.com gives customers an opportunity to make real-time bids on surplus MRO products from a variety of categories. Grainger plans to add a wider range of products, including materials other than its traditional offerings.