FELTEN'S “SUPERVISION IS AN ART” BOOK
Felten, who has presented day-long seminars on the subject to a wide variety of groups, including at ASA's convention in recent years, will be documenting his wealth of experience in managing and motivating people to become top performers in the workplace.
This book will be a must for everyone in your firm who has the responsibility to manage other people. It will offer the reader instruction and encouragement to improve their communications, time management, interviewing, coaching and disciplinary skills, among others.
The book is expected to be released in mid-2006.