Parts Town announced its HVAC master parts distribution partnership with The Whalen Company. Under this agreement, Parts Town becomes the master distributor for genuine OEM replacement parts for The Whalen Company’s HVAC equipment across the United States.

This partnership builds on Parts Town’s inventory of The Whalen Company’s parts for fan coil units and heat pumps to enhance parts availability and streamline ordering for customers. Parts Town will oversee key supply chain operations for The Whalen Company, including inventory management, warehousing, fulfillment and customer support.

“We’re excited to partner with The Whalen Company to help deliver its customers reliable, fast access to genuine OEM parts for its HVAC equipment,” said Jeff Audette, senior vice president of HVAC partnerships at Parts Town. “By leveraging our expansive distribution network and inventory capabilities, we’ll help service professionals keep systems running smoothly and minimize downtime for end users.”

The Whalen Company customers can now shop for replacement parts anytime on partstown.com or through the Parts Town mobile app and receive same-day shipping on all in stock parts ordered by 9 p.m. EST Monday through Friday and by 4 p.m. EST on Saturday. Additionally, customers can utilize Parts Town’s Stock ‘n Ship auto-replenishment program to keep essential parts readily available, and Parts Town’s dedicated support team is available via phone, email, or live chat to assist with any ordering needs.

“The Whalen Company is committed to ensuring our customers have seamless access to the parts they need,” said Craig Wanner, president and CEO of The Whalen Company. “By leveraging Parts Town’s proven expertise in distribution and customer support, we’re helping ensure that customers across North America receive the components they need to complete jobs on time and to the highest standard.”