The National Kitchen and Bath Association (NKBA) and the National Association of Home Builders (NAHB) announced the virtual exhibitor booth experience will be postponed after battling with technical difficulties since the show's onset February 9. Scheduled programming and educational sessions will still continue as planned.

In a press conference on Wednesday, NKBA Executive Vice President of Industry Relations and Chief Strategy Officer, Suzie Williford explained the technical difficulties associated with the exhibitor hall could not be reversed, and as a result, KBIS/IBSx leadership made the call to postpone the virtual exhibitor booth portion of the show.

IBSx stated, "It is with deep regret we announce that the technology issues pertaining to the IBSx exhibitor platform could not be resolved. The situation evolved rapidly and rectifying these challenges proved more complex than anticipated. As a result, the show floor featuring IBSx exhibitor booths will not be moving forward as planned this week, but will be postponed to a later date. We are investigating alternative solutions to allow the exhibit experience and virtual booths to open in the near future. We apologize for the disruption and appreciate your support as we navigate the situation. Your registration fee will be automatically refunded."

John McGeary, senior vice president, business development and brand strategy, IBSx and Williford noted registrants should still plan to attend the general sessions, game changers, the Demo Zones and Shop Talks, which will all continue as scheduled through Friday. All attendees, regardless of registration type will now have access to IBSx education.