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Joshua Brown

Joshua Brown heads the marketing department at Metropolitan Bath (Reading, MA), a showroom division of Metropolitan Pipe & Supply Co. The fifth generation of ownership of the Cambridge, MA-based. wholesale firm, he has worked in the plumbing supply business his whole life, starting out in the warehouse. To contact him, e-mail For information on the company, visit


Clean it up

Organization is a key component to a company’s success.
January 16, 2014

In school, we were taught how to organize our belongings and create different ways to keep everything neat and clean. Despite this exhaustive teaching in our elementary schools, more of us forget about that either in our business or personal lives. If you look at my desk in the middle of the week you’d think a hurricane roared through. I’ve always believed there is a method to my madness, but there isn’t anything like the feeling of a freshly cleaned desk.

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Don’t be afraid to ask

In this line of work there are no dumb questions.
August 19, 2013

Everybody makes mistakes. There’s no two ways around it. At some point, we were the new person at our place of business.

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Verbal and electronic manners are important in the workplace

The importance of proper decorum.
June 19, 2013
I will never understand how people can treat each other with anything but dignity and respect in the work environment.
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Youthful perspective

Face-to-face interaction, proper training are critical.
May 21, 2013

It’s time to check in again with Generation Y. So, I interviewed a wholesaler (Stephen Smith, an inside salesperson right here at Metropolitan Pipe), a contractor (Jameson Buckley, assistant project manager for mechanical contractor Thomas G. Gallagher) and a manufacturers rep (Chris Gooding of David Gooding Co.) about experiences in their particular industry. 

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Who can see me?

October 1, 2012
Wholesalers have many social media options to choose from.
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Face-to-face interaction will never lose its luster.
September 1, 2012
I was posed a question recently at the WANE Executive Leadership Conference in Baltimore about how important it is for face-to-face meetings with vendors and competitors in this digital age. The answers to this question ranged from once a year for manufacturers to once a month for vendor representatives.
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Understanding the future

Getting to know Generation Y can benefit your business in the long run.
August 1, 2012
Welcome Generation Y! That’s right everyone, Generation Y has infiltrated your companies and it’s about time that you start understanding it a little bit more.
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What's Happening?

March 18, 2011
Can Twitter help your company?
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The Lost Art Of Customer Feedback

October 1, 2010
Get honest opinions about your company to ensure your continued success.
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Leadership vs. Management

January 1, 2010
Not every leader can be a great manager and not every manager can lead.
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BNP Media's Plumbing Group Visits Grundfos North American Headquarters

BNP Media’s Plumbing Group, comprised of the Plumbing & Mechanical, Supply House Times, PM Engineer (pme) and Reeves Journal brands, recently visited Grundfos’ new North American headquarters building in the western Chicago suburb of Downers Grove, Ill.

5/7/13 2:00 pm CST

How To Use Your Strengths To Fight The Threat Of Amazon Supply

AVAILABLE ON DEMAND A new 8,000 lb. gorilla, Amazon Supply, has taken aim at many of the customers of PHCP supply houses. Supply House Times columnist Dick Friedman, an authority on business planning and the strategic use of inventory, warehouses and technology will present strategies and tactics for you to compete with Amazon Supply.


Supply House Times

March 2014

2014 March

In the March issue of Supply House Times, read about the ASA-sanctioned group Women in Industry and their goals to help promote, gain and retain women in the distribution industry. Make sure you read about the Winter PVF Roundtable and their attendance record, and read about the top products of 2013. Also read up on the latest news from the ASA, and see what will be changing at Design & Construction Week.

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