Articles by Dick Friedman

The Pros and Cons of Recent Acquisitions

The Davids of ERP software continue to challenge the Goliaths.
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The Truth About Warehouse Management Systems

A WMS may not have the functions that can really increase productivity or reduce mistakes.
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The Butler Did It

Back-office mistakes that make customers angry.
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Managing Inventory In This Recession: Don't Trust The System

Buying more than is really needed can create a problem.
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RF, RFID, WMS, VDP, PTL: Warehouse Benefits Beyond The Technobabel

These acronyms refer to warehouse technologies that are explained here.
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Is Your Warehouse Hurting Your Business?

Few people consider the impact their warehouse can have on customer service and profits.
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System Contracts: Add Specific Performance Guarantees To Avoid Problems

Fewer software vendors means fewer contract protections.
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50 Years of Information Technology Advances

The word “revolution” is appropriate to describe the way Information Technology (IT) has impacted businesses, organizations and consumers around the globe during the past 50 years.
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TECH TIPS BY FRIEDMAN: What Lists Of Software Don't Show Can Kill A Distributor

The devil is in the details.
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TECH TIPS BY FRIEDMAN: How To Modify A System To Maximize Inventory-based Customer Service And ROI

These changes can improve your business with little or no human intervention.
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BNP Media's Plumbing Group Visits Grundfos North American Headquarters

BNP Media’s Plumbing Group, comprised of the Plumbing & Mechanical, Supply House Times, PM Engineer (pme) and Reeves Journal brands, recently visited Grundfos’ new North American headquarters building in the western Chicago suburb of Downers Grove, Ill.

8/26/14 1:00 pm EST

Free Webinar: Low Temperature Heat Emitter Options in Hydronic Systems

With proper design, you can create systems that require supply water temperatures no higher than 120° F under design load conditions.

Supply House Times


2014 January

SHT's packed January issue incdues the cover story: M&L Supply is rich in heritage and customer service; features:  Industry optimism continues to rise heading into the 2015 AHR Expo, and Distributors discuss top industry issues: Part 2; and so much more!


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2015 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

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The information SUPPLY HOUSE TIMES uses to rank the Premier 125 is the most accurate we can gather. It is primarily based on responses to a questionnaire we send to the wholesalers in our database, supplemented with information obtained from industry reports and estimates.