Articles by Rick Johnson

Solving team dysfunction

Unity goes a long way in achieving critical objectives.
February 8, 2013
There is a lot of talk about leadership development but very little specific leadership skill training is available.
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Hiring is not easy

Have the right approach and ask the correct questions.
January 5, 2013
The first thing we need to establish before going through any job interview is the objectives of the selection process. Interviewing should not be just about filling an open position. Anytime you have an opening to hire someone, you have an opportunity to build bench strength, organizational effectiveness and introduce fresh ideas and new insights into the organization.
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Counter Sales: Defining The Role

February 1, 2008
Know what customers expect from you.
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JOHNSON ON DISTRIBUTION MANAGEMENT: The Family Business - It's A Dream

September 11, 2007
Despite the entrepreneur’s plans to pass the company on to the next generation, the truth is that the majority of family-held businesses don’t make it past the first generation.
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The Realities of Servicing the Customer

February 1, 2007
Measure your performance to meet or exceed customers’ expectations.
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JOHNSON ON DISTRIBUTION MANAGEMENT: Tips For Teamwork

November 1, 2006
Here are five tips to improve the cohesiveness in your management team.
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JOHNSON ON DISTRIBUTION MANAGEMENT: Firing Family Members

September 1, 2006
“How Do I Fire My Son Toby? My Wife Won't Allow It!”“I love Toby. He's my oldest son, he's vice president of sales, but he just doesn't get it. My
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JOHNSON ON DISTRIBUTION MANAGEMENT: “The End Game” - Exactly What Does That Mean?

July 1, 2006
The “End Game” is actually a chess terminology used in the context of the end game strategy to win the game. It focuses on centralization of the king, the role of the pawns, the principle of weakness and the bishop's impact.
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2013 Manufacturers Representative of the Year: Spirit Group

 

Supply House Times Editor Mike Miazga recently traveled to Orlando to meet with Spirit Group, which has been named the 2013 Manufacturers Representative of the Year. 

Photos by Mike Miazga

3/13/13 2:00 pm EST

Prepared to Navigate the New Lead-Free Laws?

AVAILABLE ON DEMAND Sail through lead-free law compliance. When your contractors pipe a potable water system, some of those bronze valves you supply have an expiration date –January 4, 2014. Find out what US Senate Bill S.3874 is about, how it compares to previous standards, and most importantly — how it will affect your customers. Help your contractors save money and ensure compliance by defining where to install lead-free valves, and where it’s still okay to use standard products.

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