With all the technology we have these days I was curious as to if and how contractors were using it to place orders with their suppliers. The Wallies wasted no time in telling me how they do it nowadays, and more importantly, why.

When was the last time a client came up and informed you that they would never work with your showroom again because their bathroom design did not turn out as they had envisioned?

I’m thinking that this mansion would be well-built and properly insulated, with good windows. I’m also thinking about that brand-new, one-pipe-steam system and how simple it is.

The Occupational Safety and Health Administration (OSHA) has always been at the forefront of ensuring the health and safety of workers across various industries.

Maybe the most meaningful but unexpected benefits I’ve found in serving as your ASA president this year is the opportunity to learn about the rich history of our industry and our association.

The Teamsters Union, which represents about 340,000 workers at UPS, has been in negotiation with the package carrier in hopes to avoid a potential strike.

I have been on the road, and it seems that showrooms not solely focused on the ultra-high-end market have experienced a decline in business. Generally, I am hearing statements like, "We are busy but down by 10% to 15%."

Housekeeping is as crucial in the workplace as it is at home, especially when it comes to operating in a safe environment. Effective safety management in a warehouse or any workplace goes beyond mere policies and procedures; it encompasses every aspect of the work environment, including safety housekeeping.

This is the question I asked the contractors: Can you name a manufacturer that you think is close to perfect in all that they do? And if so, what makes them that way? What might they do better?

There are endless resources on the internet to learn about digital marketing. Just a quick Google search will give you lists of best practices and tools. The challenge is taking this information and applying it to your specific company.