Articles by Scott Benfield

Benfield's Blog

The seventy percent solution

In a recent presentation to a group of PHCP distributors, I covered the subject of AmazonSupply.
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Don't get burned

Wholesalers who dismiss outside research and new models of commerce may be playing with fire.
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Help wanted: Part-time outside sales apply within

In a recent conversation with a sizable PHCP distributor, the CEO of the organization disclosed that he was moving his outside sales force to dual roles.
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Quality research or mob action?

Georgia Tech Accounting Lab study reveals eye-opening facts.
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The path to value in PHCP distribution

The following blog is taken from an upcoming book released by Benfield Consulting titled, “Building Value: Driving Wholesaler Returns through Strategic and Tactical Investment.”
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Bundle-Crumble, Branchitis and the Inconvenience of Value Migration

Recent blog posts have challenged the full-service model of distribution and the tendency of wholesalers to trot out a business model that is too costly and in jeopardy.
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Disintermediation Followed By a Side Order Of Cannibalization

A new way of business best served cold.
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There Are No Bookstores In Nashville: Why Wholesalers Should Worry

In a recent phone conversation with a friend and colleague, I was told there were no bookstores in Nashville, Tenn.
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Compensate This

In this third year of my blog for Supply House Times, it is time for my annual rant against some nonsensical or non-value added practice in distribution.  
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Herding Cats for Profit

A friend, and now retired client once told me that after his 40 years in contractor-based distribution, he noticed most distributors herd cats when it comes to profitability.
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BNP Media's Plumbing Group Visits Grundfos North American Headquarters

BNP Media’s Plumbing Group, comprised of the Plumbing & Mechanical, Supply House Times, PM Engineer (pme) and Reeves Journal brands, recently visited Grundfos’ new North American headquarters building in the western Chicago suburb of Downers Grove, Ill.

8/26/14 1:00 pm EST

Free Webinar: Low Temperature Heat Emitter Options in Hydronic Systems

With proper design, you can create systems that require supply water temperatures no higher than 120° F under design load conditions.

Supply House Times

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2014 October

Our October 2014 issue features a look at the 2014 Supply House of the Year: Ferguson Enterprises.

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NAECA 2015 Water Heater Regulations

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The information SUPPLY HOUSE TIMES uses to rank the Premier 125 is the most accurate we can gather. It is primarily based on responses to a questionnaire we send to the wholesalers in our database, supplemented with information obtained from industry reports and estimates.