Articles by Scott Benfield

Benfield's Blog

The seventy percent solution

In a recent presentation to a group of PHCP distributors, I covered the subject of AmazonSupply.
Read More

Don't get burned

Wholesalers who dismiss outside research and new models of commerce may be playing with fire.
Read More

Help wanted: Part-time outside sales apply within

In a recent conversation with a sizable PHCP distributor, the CEO of the organization disclosed that he was moving his outside sales force to dual roles.
Read More

Quality research or mob action?

Georgia Tech Accounting Lab study reveals eye-opening facts.
Read More

The path to value in PHCP distribution

The following blog is taken from an upcoming book released by Benfield Consulting titled, “Building Value: Driving Wholesaler Returns through Strategic and Tactical Investment.”
Read More

Bundle-Crumble, Branchitis and the Inconvenience of Value Migration

Recent blog posts have challenged the full-service model of distribution and the tendency of wholesalers to trot out a business model that is too costly and in jeopardy.
Read More

Disintermediation Followed By a Side Order Of Cannibalization

A new way of business best served cold.
Read More

There Are No Bookstores In Nashville: Why Wholesalers Should Worry

In a recent phone conversation with a friend and colleague, I was told there were no bookstores in Nashville, Tenn.
Read More

Compensate This

In this third year of my blog for Supply House Times, it is time for my annual rant against some nonsensical or non-value added practice in distribution.  
Read More

Herding Cats for Profit

A friend, and now retired client once told me that after his 40 years in contractor-based distribution, he noticed most distributors herd cats when it comes to profitability.
Read More



Image Galleries

BNP Media's Plumbing Group Visits Grundfos North American Headquarters

BNP Media’s Plumbing Group, comprised of the Plumbing & Mechanical, Supply House Times, PM Engineer (pme) and Reeves Journal brands, recently visited Grundfos’ new North American headquarters building in the western Chicago suburb of Downers Grove, Ill.

8/26/14 1:00 pm EST

Free Webinar: Low Temperature Heat Emitter Options in Hydronic Systems

With proper design, you can create systems that require supply water temperatures no higher than 120° F under design load conditions.

Supply House Times

Nov cover

2014 November

The November 2014 issue of SHT features the 2014 PVF Ring of Honor Inductee:  Industrial Valco, and more. 


Table Of Contents Subscribe

NAECA 2015 Water Heater Regulations

Is your company ready for the NAECA 2015 Water Heater Regulations?
View Results Poll Archive

The Supply House Times Store

2015 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

More Products

Clear Seas Research

CS-OflRGBhomepage.jpgWith access to over one million professionals and more than 60 industry-specific publications,Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.


facebook Twitter Updated icon Youtube Updated icon    LinkedIn Updated icon  Google+

Premier 125

Premier 125 button

The information SUPPLY HOUSE TIMES uses to rank the Premier 125 is the most accurate we can gather. It is primarily based on responses to a questionnaire we send to the wholesalers in our database, supplemented with information obtained from industry reports and estimates.