Media Sensationalism – Don’t Let It Drive Your Business Decisions
by Rick Johnson, CEO Strategist LLC
October 30, 2008
If you are borderline
addicted to watching the newscasts like Tracy accuses me of being, then you may
think that the media believes the business world, the economy as we know it is
coming to an end. At the very least, optimism about our future is certainly not
the message they are delivering. Don’t fall into their trap. Bad news, crisis
(even if it is manufactured) and controversy increase their ratings on
viewership.
I have to tell you, I am
still optimistic about the future of this country; the future of business; the
future of our free enterprise system and yes, the future of our industry. I am
not ignoring the fact that we are having economic issues. Yes we are
experiencing a credit crunch and issues on Wall Street that impact every one of
us. But, the cause of most of these issues is clear — social engineering. The
building supply/housing industry led the charge and reaped the benefits of this
social engineering that was created by our leaders in both the House of
Representatives and Congress. We experienced a growth in this segment beyond
anyone’s expectations. But this growth, in reality, was no stronger long term
than a “House of Cards”.
Market Corrections
Experts’ were telling us
year after year that the housing bubble would burst. It’s uncanny how our free
enterprise system has its own way of making corrections. We are now
experiencing one of those corrections, a major correction. Most of us have enjoyed
very good if not record profits during this housing boom which was the driving
force of our business success in almost every industry.
According to
Barbara Hagenbaugh of USA Today, the housing market
influences consumers in a number of ways, including acting as a job engine in
construction, real estate and other industries. It also acts as a catalyst for
consumer spending, which accounts for 70% of U.S. economic activity.
This is Not the Time to Panic
Yes, there are economic
problems, but there are also opportunities!
Leadership during these tough economic times is about not panicking,
and that's exactly the message I want to get across...don't panic! Panic causes knee jerk reactions,
and they're rarely correct. This Economic Panic that
could be caused by “Media Sensationalism” can create
a knee jerk reaction that negates effective leadership.
We must understand the difference between panic and caution.
Panic -
(noun) a sudden overwhelming fear, with or without
cause that produces hysterical or irrational behavior that often
spreads.
Caution – (noun) a prudent forethought to minimize risk: a warning, a
precaution.
Deliberate Leadership, clear
thinking and solid strategies leads to success in any economy. Panic leads to failure. As
leaders we need to be deliberate, thoughtful, and take the actions necessary to
stabilize the future of our individual businesses.
Profit Covers Many Sins
Remember, our
past profit can cover many sins. When times get a little tougher most of those
sins begin to rise to the top. That is when effective leadership really shows
its value. Ask yourself — Are you prepared to deal with the market corrections
and economic conditions we will face in 2009? Are you in a position to take
advantage of the opportunities that may present themselves? Consider the
following questions to determine your next steps in preparing your business
model for 2009.
- Can you
challenge media mental maps that could shape perception?
-
Can you put aside relevant past successes and failures?
- Can you challenge
your own assumptions?
-
Do all your sales employees know and understand your business strategy?
- What are the
individual roles in a planning process?
- Do you have a
strategic plan?
- Have you
considered contingency planning?
-
How does the role of your field sales representatives fit into your business
strategy?
-
What meaningful statistics are you using to measure your sales team? Your
customers?
- Have you ever
participated in a formal “what if” analysis?
-
What type of performance statistics are you maintaining?
-
Are you losing or gaining compared to competitors?
-
Is management involved with the sales to top/target customers?
-
Is management involved in partnering relationships?
-
What’s new in the external environment on which you can capitalize?
-
What new products and services can you offer to provide new growth
opportunities? To existing customers? To new customers?
-
What opportunities do you provide to allow you to get to know your clients
better at all levels of their organization?
-
Do you know your customers’ top 10
customers?
Even the brightest,
strongest and most successful leaders in our industry will be challenged during
these tough economic times. Even those of us with scar tissue, experience from
past recessions, find that leadership becomes much more difficult in a
declining economy. You may feel like you are just starting down the first big
hill of a roller coaster ride. You may envision the next couple of years as
high risk, high stakes — a time filled with uncertainty and ambiguity, but, we
need to set those thoughts aside.
We
need to guard against creating a self-fulfilling prophecy of “doom and gloom.”
We must ignore the media sensationalism and deal with facts. It is time to
reach within, time to find whatever higher power you believe in, time to
demonstrate the kind of leadership that can deal with these turbulent times
It all begins and it will all end with LEADERSHIP. You can do it. Your employees are counting on it.Check out CEO Strategists Learning to Lead So Others Will Follow Planning Workbook and CD set. www.ceostrategist.com/resources-store/real-world-leadership.html www.ceostrategist.com — Sign up to receive “The Howl” a free monthly newsletter that addresses real world industry issues. — Straight talk about today’s issues. Rick Johnson, expert speaker, wholesale distribution’s “Leadership Strategist”, founder of CEO Strategist, LLC a firm that helps clients create and maintain competitive advantage. Need a speaker for your next event, E-mail rick@ceostrategist.com.
|