Faucet manufacturer Chicago Faucets announced that its
management systems have achieved ISO 9001:2008/ISO 14001:2004 certification of
its U.S. headquarters in Des Plaines, Ill., and three manufacturing sites. ISO
9001/ISO 14001 are widely recognized international standards, which provide a
framework for effective quality and environmental management systems.
“This certification, a standard that is recognized and
respected worldwide, not only reaffirms our ongoing commitment to quality, it
also assures and communicates to our customers that they are working with an
organization that prides itself in incorporating the very highest quality
processes and practices in the industry," said John
Joyce, director of business excellence for Chicago Faucets.
"Meeting the rigorous ISO requirements validates our unwavering commitment
to deliver the highest quality service and satisfaction that our customers have
come to expect.”
Complementing the company’s commitment to
sustainability and social responsibility, Chicago Faucets has worked to develop
and implement systems to reduce emissions affecting climate change, and to
segregate different wastes to maximize recycling and minimize landfill. “Our
employees are committed to continue achieving excellence in our management
processes and meeting or exceeding environmental expectations,” commented
Joyce.
ISO 9001 is a voluntary Quality Management System
that covers design/development, production, installation and servicing. ISO
14001 is a voluntary Environmental Management System that requires constant
commitment to environment planning and improvement.
