The first 20 minutes with a client, especially a new client, is probably
the most important time you can spend with them.
There are lots of things that should happen in that first face-to-face time
with the client.
Wow! I just finished reading, watching and then trying to digest the state of the industry address that Michael Werner, president and CEO of Globe Union Group, gave at KBIS 2012 in Chicago. I later followed that up with an interview with Michael via Skype.
The fact that I’m sitting here in swim trunks and a T-shirt at our home in Baja, Mexico may make you think that I don’t have a very busy day in front of me. Well, you’re wrong. This article will take three or four hours to write and edit. Then I have to do six to eight miles in my kayak since I’m getting ready to do a 130-mile, eight-day kayak trip down the beautiful Sea of Cortez.
In this month's issue of Supply House Times, read about the following features: Plumbers Factory & Supplies' Chris Reynolds is ready to help take industry into next phase and Forte shareholders emphasize preferred vendor relationship.