Articles by Hank Darlington

Learning To 'Sell' Features And Benefits

By Hank Darlington
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Every time you can add value, price becomes less important.
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Understanding Gross Profit Margin

By Hank Darlington
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There will always be a niche for well-run, family-owned wholesalers.
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Klaff's Raises The Bar

By Hank Darlington
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Customer service, employee training and integrated design distinguish showroom operations.  
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Is Your Website the Best in Your Market?

By Hank Darlington
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Operating the best showroom with the  best-trained people won’t bring customers through your door.
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Buying Habits of the Affluent

By Hank Darlington
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They’re still spending, but be prepared for the changes.
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The “Ps” Of Showroom Success

By Hank Darlington
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You should have a formal/written business plan for your showroom operation.
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2011 Showroom Survey - Part 3

By Hank Darlington
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Competition, gross profits and marketing strategies are examined.
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2011 Showroom Survey - Part 2

By Hank Darlington
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Comparisons and commentary on data from this year’s survey.
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2011 Showroom Survey Results - Part 1

By Hank Darlington
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Hank Darlington shares results of the 2011 Showroom Survey by Supply House Times.
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This & That

By Hank Darlington
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Hank Darlington says: Resolve to make better use of management tools and follow smart business practices.
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BNP Media's Plumbing Group Visits Grundfos North American Headquarters

BNP Media’s Plumbing Group, comprised of the Plumbing & Mechanical, Supply House Times, PM Engineer (pme) and Reeves Journal brands, recently visited Grundfos’ new North American headquarters building in the western Chicago suburb of Downers Grove, Ill.

8/26/14 1:00 pm EST

Free Webinar: Low Temperature Heat Emitter Options in Hydronic Systems

With proper design, you can create systems that require supply water temperatures no higher than 120° F under design load conditions.

Supply House Times

July 2014

2014 July

In the July issue of Supply House Times, find out who has been appointed as Southern Wholesalers Association's new president. Milwaukee Valve showcases its operations to the Newport News Shipbuilding, Robertson Heating Supply hits a milestone as they celebrate their 80th year in business. Read about the 12th annual training day led by Security Supply, find out who has acquired several Kohler store locations. Also check out the latest products and news for the distribution industry.
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