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Articles by Hank Darlington

Is Your Website the Best in Your Market?

September 1, 2011
Operating the best showroom with the  best-trained people won’t bring customers through your door.
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Buying Habits of the Affluent

August 1, 2011
They’re still spending, but be prepared for the changes.
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The “Ps” Of Showroom Success

July 1, 2011
You should have a formal/written business plan for your showroom operation.
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2011 Showroom Survey - Part 3

June 17, 2011
Competition, gross profits and marketing strategies are examined.
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2011 Showroom Survey - Part 2

May 16, 2011
Comparisons and commentary on data from this year’s survey.
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2011 Showroom Survey Results - Part 1

May 2, 2011
Hank Darlington shares results of the 2011 Showroom Survey by Supply House Times.
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This & That

March 18, 2011
Hank Darlington says: Resolve to make better use of management tools and follow smart business practices.
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What Makes A Showroom Different, Better and Unique

February 1, 2011
It takes an entire team with the same end result of rendering great customer service.
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Success By Association

January 1, 2011
Joining a trade association or buying group can improve your showroom business.
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Showroom Best Practices

October 1, 2010
Make sure you do the basics well!
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BNP Media's Plumbing Group Visits Grundfos North American Headquarters

BNP Media’s Plumbing Group, comprised of the Plumbing & Mechanical, Supply House Times, PM Engineer (pme) and Reeves Journal brands, recently visited Grundfos’ new North American headquarters building in the western Chicago suburb of Downers Grove, Ill.

5/7/13 2:00 pm CST

How To Use Your Strengths To Fight The Threat Of Amazon Supply

AVAILABLE ON DEMAND A new 8,000 lb. gorilla, Amazon Supply, has taken aim at many of the customers of PHCP supply houses. Supply House Times columnist Dick Friedman, an authority on business planning and the strategic use of inventory, warehouses and technology will present strategies and tactics for you to compete with Amazon Supply.


Supply House Times

April 2014

2014 April

In the April issue of Supply House Times, there is much focus on young professionals in the distribution industry. Find out who is being recognized as this year's Young Executives for the American Supply Association and read who will be taking over Aaron & Co. when it's current owners retire. Read about Central Plumbing Specialties' recent expansion, catch up on the latest news from the distribution industry as well as the latest products!
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