Articles by Hank Darlington

The private-label debate

Is this increasing industry trend good for your business?

I doubt any of you are surprised that the number of private-label products showing up in the marketplace is rapidly growing. Many of you are starting to show and sell your very own private-labeled faucets, bath accessories and other popular showroom sell items.

Read More

Strategic adjustments can make your showroom more profitable

The 2% windfall.

I just finished reading the synopsis of a book entitled “The 1% Windfall” by Rafi Mohammed. I strongly recommend you read it. It reminded me once again that the average gross margin on sales for plumbing wholesaler showrooms is lower than it should be.  

Read More

Don’t worry, be happy

Do you have a positive outlook on life?

I just returned home from riding and working in a cross-country bicycle event. In 2009, I rode from Los Angeles to Boston (3,415 miles). 

Read More

Fixtures Living trailblazes a revolutionary showroom business model

San Diego-based showroom Fixtures Living changes name to PIRCH.

When my wife, Carol, and I started The Plumbery some 30 years ago we built a business plan that was not dissimilar to what I’m about to describe.

Read More

How social media can grow your business

It’s time to connect.

Please don’t tell my kids Dad’s written an article on social media! They wouldn’t believe you. I’m part of that non-techie generation. 

Read More

The marketing plan: Part 2

Don’t neglect this important revenue-generating component.

Last month I introduced the subject of showroom marketing and how very important it is to the success of your business.

Read More

Have a Plan

Proper marketing strategies will help your showroom business.
I recently did a webinar for a group of kitchen and bath dealers on the subject of marketing. It prompted me to think about the wholesale showroom and independent decorative plumbing and hardware showroom businesses.
Read More

Eye on the prize

Sports teams and showrooms have a lot of similarities.
I have several big passions. My family, friends, showrooms and sports are way up there on the list.
Read More

How to improve your close ratio

A proper follow-up system will produce more sales
I recently hosted a 45-minute webinar for kitchen and bath dealers/owners/managers on how to improve close ratios. Here are some key points from the well-received presentation.
Read More

Showrooms of the future

Stop thinking wholesale and start thinking retail.
I’ve visited a number of showrooms the past several months and found they look pretty much the way they did 10 and even 20 years ago.
Read More



Image Galleries

BNP Media's Plumbing Group Visits Grundfos North American Headquarters

BNP Media’s Plumbing Group, comprised of the Plumbing & Mechanical, Supply House Times, PM Engineer (pme) and Reeves Journal brands, recently visited Grundfos’ new North American headquarters building in the western Chicago suburb of Downers Grove, Ill.

8/26/14 1:00 pm EST

Free Webinar: Low Temperature Heat Emitter Options in Hydronic Systems

With proper design, you can create systems that require supply water temperatures no higher than 120° F under design load conditions.

Supply House Times

Cover Image

2014 October

Our October 2014 issue features a look at the 2014 Supply House of the Year: Ferguson Enterprises.

Table Of Contents Subscribe

NAECA 2015 Water Heater Regulations

Is your company ready for the NAECA 2015 Water Heater Regulations?
View Results Poll Archive

The Supply House Times Store

2015 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

More Products

Clear Seas Research

CS-OflRGBhomepage.jpgWith access to over one million professionals and more than 60 industry-specific publications,Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.


facebook Twitter Updated icon Youtube Updated icon    LinkedIn Updated icon  Google+

Premier 125

Premier 125 button

The information SUPPLY HOUSE TIMES uses to rank the Premier 125 is the most accurate we can gather. It is primarily based on responses to a questionnaire we send to the wholesalers in our database, supplemented with information obtained from industry reports and estimates.