Good people are hard to find, so treat them well when they’re right under your nose.
During this quest we’ve encountered a few people wary of cooperating with us, saying, “Why should we reveal our business secrets?” My response is, quit fooling yourself. Most of you brag about your best practices in your sales pitches and literature, although you may not label them as such. Besides, even if you manage to keep the lid on certain business practices, it comes off every time an employee leaves you to work for a competitor. Departing staff bring along knowledge of your operations that they are eager to share with the new employer. Often that’s a key reason someone is hired away. Is there any among you reading this to whom that’s never happened?