Frank Roach was appointed senior vice president/residential business group. He joined Ferguson in 1976 as a management trainee in inside and outside sales. He became a satellite manager in 1979 and president and general manager of the satellite in 1983. He was a joint team member on the Horizon 2000 re-engineering project. In 1995, Roach was named vice president regional manager and became a member of Ferguson's board of directors. In 1987, under Roach's leadership, the Richmond branch was the first to successfully develop and implement a builder sales strategy. Roach received the Manager of the Year award for 1986-1987 and the Manager of Supply House of the Year award for 1988-1989.
Under Wilcox's guidance, the Raleigh location was named Ferguson Supply House of the Year in 1995-1996, with Beltsville receiving the same honor in 1998-1999. Also, he was recognized for his career achievements with the corporate leadership award for 2000-2001.