As the world starts to emerge and settles into a “new normal,” I don’t think we will ever forget the year and a half we’ve just lived through. The keys to business survival include taking a long-term view, the willingness to change when necessary and the insight to know when not to, and the agility to be able to act with speed.

Now that 2021 has begun, I hope many of you are proud of what you accomplished in getting here, safely surviving 2020.