A brand is only as strong as its customer service. For manufacturers in the HVAC industry, optimizing customer service means providing value and support at numerous levels — distributor, contractor and end user. Fortunately, the correct investment in one will serve all.
OSHA 300 logs (300, 300A and 301) document the workplace injury and illness records and ensure they are properly displayed for employees and appropriate management to view. The following are some key aspects of understanding when and how to complete the logs.
Inventory management is one of a distributor’s biggest challenges. If you’re not managing inventory efficiently, your work process suffers, and you could create stock-outs, and sacrifice timely deliveries – maybe even customers.
Anvil International recently announced a pair of acquisitions. First, the North American manufacturer and supplier of products that connect, hang and support piping systems, acquired Basic-PSA of Johnstown, Pennsylvania.
Water, sewer and fire-protection product distributor Core & Main recently entered into a definitive agreement to acquire select assets of California-based Maskell Pipe & Supply, a distributor and fittings fabricator of HDPE pipe.
Milwaukee Valve Co. announced the recent death of Geoff McLaughlin, the company’s vice president of technical sales. McLaughlin was a 19-year veteran of the valve manufacturer, working in a variety of engineering positions for the firm.
Dakota Supply Group recently welcomed Jodi Watson to its board of directors. Watson’s expertise lies in digital e-commerce and retail, working with companies ranging from innovative startups to massive omnichannel global organizations.
Navien’s new NFC series stainless steel fire tube combi-boilers will be available in two sizes, NFC-175 (175,000 Btu/h) and NFC-200 (199,900 Btu/h), each offering 95% AFUE, 11:1 turndown ratio, PVC venting up to 150’
Check out July issue of Supply House Times, features the unveiling of our 2019 Showroom of the Year award winner, plus guest columnist Jim Ambrose tackles the question of how to become a profitable branch manager. We also look at the latest distribution software trends and Robertson Heating Supply celebrates its 85th anniversary.