We had a warehouse break-in over the weekend when I was young and working inside sales (read, order-taking) for a manufacturers rep on the Isle of Long. 

It took Jimmy about a half-hour to realize that the homeowner hadn’t understood a word he had said.

Navien’s new NPN (premium non-condensing) series of tankless water heaters is offered in the NPN-U (universal) and NPN-E (exterior) options, both of which will be available in 160,000 Btu/h, and 199,900 Btu/h models for either natural gas or liquid propane.

The American Supply Association (ASA) markets itself as “an INDISPENSABLE resource, committed to giving its members the ABILITY to adapt, grow and succeed.” Right now, “adapt” is the key word in this commitment, because if you fail to do so, growth and success will be beyond your reach.

“Just curious. What gets under your skin these days when it comes to your local wholesalers?”

How far has water-heater manufacturer A. O. Smith’s training capabilities come?

A. O. Smith announced the beginning of its plans for integrating its most recent acquisition into its North American Water Treatment division.

The A. O. Smith iCOMM connectivity platform utilizes the latest technology in commercial water heating to easily connect iCOMM-enabled water heaters to the A. O. Smith mobile app.

Irvine, California-based Navien recently announced based on 2018 summary reports (via BRG Enterprise Solutions), its condensing wall-hung solo boilers are a leader in that category.

Stew Chaffee, CEO of Aston, Pennsylvania-based manufacturers representative firm Rich-Tomkins Co., puts into clear focus the major benefits of having properly trained customers.