Several years ago I wrote anarticle on “The Roleof the Rep” from the eyes of a showroom owner/manager and sales consultant.
I had done an informal straw poll to see how showrooms rated the manufacturers who called on them. This very informal poll revealed the folks running showrooms were less than pleased with how the majority of the reps were performing. I shared the information I learned from that small survey with the readers of Supply House Times. The showroom side of the industry agreed with my comments, but not surprisingly many of the reps took great exception.