My history with this industry goes back
almost to Charlie Horton’s very first edition. I knew Charlie pretty well. We
shared meals in each other’s homes. We knew each other’s families - and we both
had a passion for showrooms. We both knew deep in our minds and hearts that showrooms should be an important part of the plumbing wholesaler’s
business. If Charlie were looking down on us right now, he’d be very pleased
with how far the showroom part of the wholesaler’s business has progressed.
Charlie could be a controversial “old hoot,” but nobody - I mean nobody - could
question his passion and well-meaning efforts for our industry. God bless
Charlie Horton and congratulations to Supply
House Times. Our industry wouldn’t be what it is today without
you!
To help commemorate this milestone I’ve put together a list of about 50 Best
Practices that I believe every showroom should incorporate into the management
of their operations. Best Practices should be written, learned and practiced by
all members of the showroom team. Take this list and customize it for your
business. It will get everyone walking and talking the same message.
Consistency in how you run your showroom is paramount for maximum
success.