Your customers can better judge their local water quality by taking a look at their annual Consumer Confidence Report.
Consumers who obtain drinking water from a municipal source are able to access free information about local water quality conditions simply by contacting their local water utility. The Environmental Protection Agency requires all water utilities to provide their customers with a Consumer Confidence Report (CCR), which is a report card of sorts that consumers can use to help them make decisions about the type of drinking water their family consumes.
“Since 1999, these federally mandated reports have been distributed to help raise consumer awareness about drinking water quality and to educate the public about local drinking water issues,” says Tom Bruursema, general manager of NSF International's Drinking Water Treatment Unit Certification Program. NSF International is an independent, not-for-profit organization that tests and certifies products and writes national standards for water, food and consumer goods. “Although the format can vary slightly by community, each report provides information about the community's drinking water source, the treatment processes used, and any contaminants detected in the community's tap water.”
According to the EPA, each report must provide consumers with the following fundamental information about their drinking water: