Survey Reveals Customers' Dislikes About Jetted Tubs
The four most common complaints from jetted bath owners address the issues of approachability, cleanability, jets and temperature. This was discovered when Whirlpool Corp. asked current owners of jetted baths what they liked and disliked about their tubs, what they would look for in buying a new jetted tub and how they reacted emotionally and intellectually to a large selection of bath designs.
Consumers said that jetted tubs could be difficult to get in and out of or were not comfortable once in the bath. They said jetted tubs were hard to clean, especially the jets. Regarding the jets, consumers said they were in the wrong places, there were not enough of them or they were not adjustable. Consumers also complained that the water gets cold during the bath.