Hurst On Employee Management: Nurturing Professional Growth
Offer training and development opportunities to retain quality people.
Retaining quality employees actually begins with some of the steps we've already discussed. We'll assume that you have a clear job description, because if not, new employees and those around them will likely have differing perceptions of the job to be done. Many times employment changes are driven by frustrations surrounding a misunderstanding of job responsibilities. For this reason, a clear description of each position's responsibilities is critical. Equally important, every new employee should participate in a thorough orientation program. New employee orientations are management's opportunity to assure that everyone is “on the same page” and that the new employee is being given every chance to succeed. In the absence of job descriptions and quality orientation programs, you may be dooming an otherwise high-caliber employee to failure.