>> Neuco Inc. has enhanced its Web site at www.neucoinc.com. When ordering online at the Web site, if a product is out of stock or obsolete, Autocross, Neuco's automatic cross-referencing system, can be activated to see if any alternatives are available. Neuco has also established an Online Chat system enabling customers to chat via text messaging with one of the company's trained salespeople.
>> DEWALT has introduced SERVICENET, a comprehensive service and repair Web site where people can find information and order replacement parts directly from the company. The site features online parts ordering, "exploded art" interactive tool diagrams, wiring schematics, service notes, and downloadable "how-to" repair videos. DEWALT manufactures and markets industrial power tools and accessories.