A study for the Home Improvement Research Institute conducted by the Caney Group revealed that larger percentages of both general remodeling contractors and remodeling specialists are "very satisfied" with wholesaler/distributors and specialty supply houses vs. those who say they are very satisfied with warehouse home center stores.
The survey results indicated that 44% of remodeling specialists said they were very satisfied with both specialty supply houses and wholesaler/distributor outlets, compared with 30% who said they were very satisfied with warehouse home centers. Among general remodeling contractors, 40% were very satisfied with specialty supply houses, 41% with wholesaler/distributors, while 24% said they were very satisfied with warehouse home centers.