The wholesaler, which has been serving the HVAC/plumbing industry in Connecticut for more than 40 years, has grown from one location with five employees to three branches - in New Haven, Waterbury and Bridgeport, Conn. - with 50 employees. Now run by Jack's sons, Norman and David, Bender Plumbing Supplies offers commercial, industrial and HVAC products and operates registered Kohler showrooms.
“We outgrew our first technology solution since it did not provide enough user seats and had limited functionality for a fledgling plumbing/HVAC supply house,” said Mark Chirgwin, general manager for Bender Plumbing Supplies. “We evaluated several technology providers and selected DDi System for its easily customized solution for our dual showroom and inventory back-office integration needs.”