Wolff Bros. makes the distribution function more efficient through technology.
At Wolff Bros. Supply, using technology for technology's sake is not the best way to run a business. Technology must provide a tangible benefit to the company that uses it, says Wolff Bros. President Howard Wolff.
The wholesaler's systems are connected through the company's AS-400 mainframe computer, which is also home to Wolff Bros.' error-tracking program. The company is currently tracking 10 types of errors in sales/customer communication, vendor communication and the warehouse, says John Von Kamp, Wolff's quality administrator.