Wholesalers' showrooms offer some distinct advantages when compared with the giant home centers.
Yesterday I had a "big box" experience -- and it wasn't a good one. I had to return two irrigation timer boxes that stopped working after six months. I also needed to pick up some light bulbs and batteries. It should have been easy, but it wasn't!
The store no longer stocks the timer I needed to exchange. I was told the timers were in the plumbing department. They weren't -- they were in the landscaping area. I could not find anyone to help me. When I did find someone, he said he would be happy to help me, but he was really from the paint department and not too familiar with the landscape department.