Being a good communicator requires being a good listener.
Communicating with employees is the most difficult aspect of most organizations. You have to encourage, support and embrace communication with, to and from employees who have the greatest knowledge of what is really happening in the business. When you take the time to listen to employees you will learn more than you ever imagined. Your simple act of listening and communicating back to your employees will earn you more highly motivated employees - as well as employees who will begin to think more creatively and more strategically.