If you want good sales figures for your company, take a chance on hiring and retaining salespeople who don't exactly fit the mold.
As for the salesman I wrote about, I got a message from him yesterday. He had just decided to quit and go to work for one of his dealers. He says: "Despite a good year, I'm actually making less money today than when I started with the company back in 1991. And back then they paid my automobile expenses and health insurance."