ASA Platinum Supplier Spotlight: Taking customer support to the field
For more than 80 years, A. O. Smith has been a leading global innovator of water heating solutions.
Our commitment to our customers is at the heart of every product innovation. Over the last few years, we have focused our investments on resources and technology that equip professionals to be comfortable and confident when they’re installing and servicing our products. As we consider our greatest assets, we’re finding ways to simplify and transform on-the-job support to increase accuracy and efficiency. Our product QR codes, virtual customer service options and in-the-field resources are some of the most recent ways we’re prioritizing support so our wholesale partners can better provide for their customers.