The PHCP-PVF and HVACR industries are at the forefront of technology and innovation when it comes to product development. With so many new innovations hitting the market daily — along with virtual education options — training fatigue is always a risk. Supply House Times asked a few questions to contractors, reps and manufacturers to gain a quick pulse for what’s most effective today in terms of product training.
According to Jeff Heger, president of Ohio-based Nixco Plumbing and former chair of PHCC’s Quality Service Contractors, simplicity and time-savings are key.