ASA University: Looking to build your training program?
When Justin Moss walked through the ASA headquarters doors on May 7, 2019, he didn’t know what he didn’t know about training. The 27 year old fourth-generation owner of Advance Plumbing & Heating Supply in Michigan — along with father Jeffrey Moss and older brother Joshua Moss — was the first to admit it. “I was committed to training! I would do everything I could to get new guys up-to-speed personally. It’s a part of our culture. But I am only one person. And when I was doing other things, the training stopped. We needed to have something more sustainable.” He also found out that he was not alone.