I’ve had the unique honor and pleasure of writing this column for more than 22 years. That’s more than 260 articles! I’ve worked with six different editors. All great bosses that have allowed me to choose the topics and who have been tolerant of my rather casual writing style. I have tried very hard to stay ahead of the curve on what I believe you need to do to operate a successful showroom business. Some months selecting a topic has been easy — others not so easy.
I have tried to stay active with the various trade associations, have delivered dozens of keynote talks, done a bunch of face-to-face workshops and several-dozen webinars on showroom selling skills. The main thing that has allowed me to stay current and relevant has been doing a considerable amount of consulting work with dozens of well-known plumbing distributors and vendors in this great decorative plumbing industry.