Fourth-generation plumbing repair parts manufacturer and master distributor Kissler & Co. has no secret game plan when it comes to how it has crafted an extremely successful business that now is in its ninth decade of operation.
“What makes us different?” Kissler & Co. Vice President Glenn Kissler asks on an extremely hot East Coast summer day at company headquarters in Carlstadt, New Jersey. “We aren’t selling part numbers. We are selling a service. We know what we are selling and we know what we have. We feel, touch and play with the products we sell and we understand them. Would you pay a dime more for a quality product? We’ve always been known for our quality repair parts.”