What will the ASA member look like in 2027 as they face the onslaught of rapid and uncertain change from customer demands driven by technology that changes at exponential rates and from a dramatically shrinking labor pool that places unprecedented demand on members as they seek to fill critical job vacancies? Back in December and again in January, the American Supply Association convened a small group of thought leaders to dive deep into the critical issues that members will face over the coming decade and to present their findings to the association’s Strategic Leadership Team. Taking the findings from the Think Tank sessions, nearly 70 volunteers dove deep into numerous issues from developing our human capital, how to stay ahead of technology that becomes outdated as soon as it is implemented and identifying a life-cycle spectrum of a distributor and how the association can serve the wide-ranging needs of a membership with limited resources to move them forward in uncertain times.