Items Tagged with 'bath'

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How to turn unhappy customers into happy ones

Switching sides.
By Hank Darlington
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It’s just part of doing business.


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The tale of a superstar sales consultant

Rare air.
By Hank Darlington
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The experienced, proven sales consultants meet and greet the clients, do the qualifying and help the clients select their products. This information is then turned over to an experienced team of backup people to put the quote together.


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A good employee training program is essential to your success

Part of the puzzle.
By Hank Darlington
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I probably shouldn’t admit this, but I’m writing this article on a ship in the middle of the Atlantic Ocean at the tail-end of a 30-day cruise through the Mediterranean Sea, across the Atlantic, through the Caribbean and ending in Miami.


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The private-label debate

Is this increasing industry trend good for your business?
By Hank Darlington
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I doubt any of you are surprised that the number of private-label products showing up in the marketplace is rapidly growing. Many of you are starting to show and sell your very own private-labeled faucets, bath accessories and other popular showroom sell items.


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NAHB unveils updated National Green Building Standard

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The National Association of Home Builders introduced its new edition of the ICC 700 National Green Building Standard at the 2013 International Builders' Show in Las Vegas.


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BNP Media's Plumbing Group Visits Grundfos North American Headquarters

BNP Media’s Plumbing Group, comprised of the Plumbing & Mechanical, Supply House Times, PM Engineer (pme) and Reeves Journal brands, recently visited Grundfos’ new North American headquarters building in the western Chicago suburb of Downers Grove, Ill.

8/26/14 1:00 pm EST

Free Webinar: Low Temperature Heat Emitter Options in Hydronic Systems

With proper design, you can create systems that require supply water temperatures no higher than 120° F under design load conditions.

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2014 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

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