Articles by Joshua Brown

Clean it up

Organization is a key component to a company’s success.

In school, we were taught how to organize our belongings and create different ways to keep everything neat and clean. Despite this exhaustive teaching in our elementary schools, more of us forget about that either in our business or personal lives. If you look at my desk in the middle of the week you’d think a hurricane roared through. I’ve always believed there is a method to my madness, but there isn’t anything like the feeling of a freshly cleaned desk.


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Don’t be afraid to ask

In this line of work there are no dumb questions.

Everybody makes mistakes. There’s no two ways around it. At some point, we were the new person at our place of business.


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Verbal and electronic manners are important in the workplace

The importance of proper decorum.
I will never understand how people can treat each other with anything but dignity and respect in the work environment.
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Youthful perspective

Face-to-face interaction, proper training are critical.

It’s time to check in again with Generation Y. So, I interviewed a wholesaler (Stephen Smith, an inside salesperson right here at Metropolitan Pipe), a contractor (Jameson Buckley, assistant project manager for mechanical contractor Thomas G. Gallagher) and a manufacturers rep (Chris Gooding of David Gooding Co.) about experiences in their particular industry. 


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Who can see me?

Wholesalers have many social media options to choose from.
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Relationships

Face-to-face interaction will never lose its luster.
I was posed a question recently at the WANE Executive Leadership Conference in Baltimore about how important it is for face-to-face meetings with vendors and competitors in this digital age. The answers to this question ranged from once a year for manufacturers to once a month for vendor representatives.
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Understanding the future

Getting to know Generation Y can benefit your business in the long run.
Welcome Generation Y! That’s right everyone, Generation Y has infiltrated your companies and it’s about time that you start understanding it a little bit more.
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What's Happening?

Can Twitter help your company?
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The Lost Art Of Customer Feedback

Get honest opinions about your company to ensure your continued success.
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Leadership vs. Management

Not every leader can be a great manager and not every manager can lead.
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Multimedia

Videos

Image Galleries

BNP Media's Plumbing Group Visits Grundfos North American Headquarters

BNP Media’s Plumbing Group, comprised of the Plumbing & Mechanical, Supply House Times, PM Engineer (pme) and Reeves Journal brands, recently visited Grundfos’ new North American headquarters building in the western Chicago suburb of Downers Grove, Ill.

8/26/14 1:00 pm EST

Free Webinar: Low Temperature Heat Emitter Options in Hydronic Systems

With proper design, you can create systems that require supply water temperatures no higher than 120° F under design load conditions.

Supply House Times

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2014 January

SHT's packed January issue incdues the cover story: M&L Supply is rich in heritage and customer service; features:  Industry optimism continues to rise heading into the 2015 AHR Expo, and Distributors discuss top industry issues: Part 2; and so much more!

 

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