Articles by Hank Darlington

Darlington on Showrooms: Little Things Mean A Lot

Doing the little things that make your showroom customer friendly will help cement relationships with customers.
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Darlington on Showrooms: Know Your Competition

Doing an in-depth study of your competition is an art that you need to learn and put to work for you.
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Darlinton Extra: What To Look For

Here are some things to look at when shopping your competitors.
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Darlington on Showrooms: Diversify To Grow Sales And Margins

Expanding the variety of products and manufacturers you represent will lead to increased sales and higher gross profit margins.
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Darlington on Showrooms: Partnering For Profits

Working as partners, the wholesaler and plumbing contractor can turn a showroom into a win-win situation for all concerned.
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Darlington on Showrooms: Getting The Most Out Of Your Reps

Wholesalers can benefit from the new, expanded role played by reps in the marketplace.
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Darlington on Showrooms: Showrooms Down Under

Australia's largest plumbing wholesaler has a savvy attitude about showroom selling.
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Darlington on Showrooms: Recipe for success

Employee training is one of the four "secret" ingredients to achieve success in the showroom business.
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Darlington on Showrooms: Professional showroom selling: Part IV

Closing the sale is the most important step in selling, but first know how to qualify the customer.
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Darlington on Showrooms: Professional showroom selling: Part II

Showroom owners and managers owe it to themselves and their employees to develop a sales-training program that incorporates basic selling skills.
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BNP Media's Plumbing Group Visits Grundfos North American Headquarters

BNP Media’s Plumbing Group, comprised of the Plumbing & Mechanical, Supply House Times, PM Engineer (pme) and Reeves Journal brands, recently visited Grundfos’ new North American headquarters building in the western Chicago suburb of Downers Grove, Ill.

8/26/14 1:00 pm EST

Free Webinar: Low Temperature Heat Emitter Options in Hydronic Systems

With proper design, you can create systems that require supply water temperatures no higher than 120° F under design load conditions.

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2014 October

Our October 2014 issue features a look at the 2014 Supply House of the Year: Ferguson Enterprises.

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NAECA 2015 Water Heater Regulations

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2015 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

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