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Customers and employees get the royal treatment with open books and open doors.

Water and energy conservation are on the rise for commercial faucets and the major manufacturers agree. But recent pandemic influences and issues with cross contamination have also made their way

Measure your performance to meet or exceed customers’ expectations.

Expect to see an increasing number of new products in the residential faucet category in 2007.

In 1933, nine plumbing and heating companies in Montreal hoped to replace timeworn unethical practices and faulty distribution methods with sound and orderly merchandising and marketing practices. They realized the opportunity "low business" volume offered in providing corrective measures to the industry. So, they devised a plan to serve the best interests of both those in the industry and the public. As a result, the Canadian Institute of Plumbing & Heating was created.

HOT TOPIC #1: Where's the economy heading?First and foremost, everyone in this industry wants to have a sense of where the marketplace is heading in order to make wise investment

Sales of water well supplies were up in 2006 compared with 2005, according to several manufacturers and distributors of products in this category.

Experts from around the world offer perspectives on water efficiency and “GREEN” building.

Knowledge is power. If you share your knowledge with customers, they’ll hear it, understand it and apply it for increased effectiveness, profitability and satisfaction on the job. There is