When end-user customers experience a plumbing crisis in their homes, the first thing on their mind is how to fix it as quickly as possible. Getting the issue fixed from a pro they trust will do a good job is likely a very close second.
Plumbers are not considered heroes, yet they walk into strangers’ houses, unaware of any dangers a home that may have; without knowing if that person could be impacted by COVID-19. They work long hours and weekends.