HD Supply announced that
for the third consecutive year, it was awarded a top 200 ranking on the 2011
InformationWeek 500, an annual listing of the nation’s most innovative users of
business technology. HD Supply was recognized for its comprehensive IT
Operations Management Suite.
InformationWeek
identifies and honors the nation’s most innovative users of information
technology with its annual 500 listing and also tracks the technology, strategies,
investments and administrative practices of America’s best-known companies.
“For
23 years, the InformationWeek 500 has chronicled and honored the most
innovative users of business technology,” said InformationWeek Editor In Chief
Rob
Preston. “In this day and age, however, being innovative isn’t
enough. Companies and their IT organizations need to innovate faster than ever
before to stay a step or two ahead of their customers, partners and
competitors. This year’s ranking placed special emphasis on those high-octane
business technology innovators.”
The
HD Supply information technology team avoided more than $1.2 million in license
purchases and eliminated more than $200,000 in annual maintenance cost by
developing this comprehensive management suite in-house. The management suite
includes:
-
The Configuration Management Database for capturing more than 9,000
infrastructure and application components and their interdependencies;
-
More than 23,000 monitors tracking servers, databases, network circuits,
application services and transaction response times;
-
Digital dashboards that present real-time data to HD Supply’s IT team for
faster decision making; and
-
The company’s Help Desk ticket management system that provides automated
routing to the right support team for more than 13,000 calls, incidents and
change requests each month.
“HD
Supply is truly honored to be recognized among the top 200 business technology
innovators by InformationWeek,” said
Michele Markham,
HD Supply senior vice president and chief information officer. “Developing this
comprehensive management suite has produced a series of big wins for our company,
including significant cost avoidance and elimination, the exiting of 21
datacenters, the creation of a Global Help Desk for IT support and the
establishment of a stable, scalable and centralized infrastructure to serve our
customers.”
Source:
HD Supply.
