company offers free online sales training on toilets, faucets and
Standard has launched an e-learning center at its Web site to provide free
product knowledge and sales training to plumbers, showrooms and other building
trade professionals. The e-learning center is accessed through the “Resources
for Professionals” section of www.americanstandard.com
self-paced training is presented in three modules.
toilets module helps professionals learn how to educate their customers about
high-efficiency toilets, high-performance toilets, and third-party performance
testing resources, such as Maximum Performance Testing.
faucets module explains how ceramic disc valves, solid brass bodies and
high-tech protective finishes deliver guaranteed lifetime performance.
third module on water efficiency, has been the most popular to date, according
to American Standard.
“In addition to the product knowledge
about water-saving technologies, the water efficiency modules help
professionals understand how water use impacts communities and green building
standards,” announced Jeannette Long, general manager of
American Standard e-commerce.
Each module also includes insights into
style trends, as well as three sets of quizzes.
encourage our channel partners to use our e-learning center to enhance their
own training and to use the quizzes to set up competitions among groups of
employees. We didn’t make the quizzes easy!” Long said.