Supply House Times

F.W. Webb Opens 27th Showroom

February 12, 2009

Frank Webb’s Bath & Lighting Center recently opened at 46 Henniker Street in Concord, N.H., creating the 27th showroom location for this growing chain and the fourth to showcase lighting for the home.

“We’re pleased to continue our expansion,” said Jeff Pope, president of F.W. Webb Co., the parent corporation of Frank Webb’s Bath Centers, in the grand opening announcement. “In this economy, homeowners are looking for solid remodeling information to help them make the right choices. We offer a real alternative when planning a bath or kitchen renovation. Unlike big home improvement stores, we provide personal service and love when customers ask questions.

“Our showroom staff is not on commission, which is a real difference,” said Pope. “This removes any hidden agenda and allows our team to really listen to the customer and provide the best product guidance for their project.”

“We aren’t located in a typical retail area,” explained Toni Michaud, manager of the new showroom. “So homeowners are surprised and pleased when they discover us.” The 27 showroom locations, which are adjacent to F.W. Webb Co.’s wholesale distribution facilities throughout New England and Upstate New York, allow for storage of large inventories.

According to Michaud, while the bathroom is often the smallest room in the home, it typically takes the most effort to plan, build or remodel ― especially these days, when the product choices can seem overwhelming. Frank Webb’s Bath Center offers working displays that allow customers to experience how water will cascade from a faucet or how a steam shower looks and feels, or how a whirlpool tub with air jets differs from one with water jets.

According to F.W. Webb management, Frank Webb’s Bath Centers has carefully considered what customers are looking for and designed its unique retail chain to address those needs. The showrooms include scores of quality brands in plumbing fixtures, lighting, tile and accessories. They display a wide array of quality brands including Toto, American Standard, Grohe, Jacuzzi, Murray Feiss and many others.

Customers will find everything from the toilet and tub to the towel bars, as well as vanities, lighting, mirrors and accessories. Homeowners also find kitchen sinks, faucets and whirlpool products at every location. If a customer doesn’t have an installer, the showroom staff can put them in touch with quality resources in the area of the project.

While Frank Webb’s invites local contractors and designers to come learn about new products and use the showrooms as an extension of their firms, homeowners are welcome to walk in and browse, research and purchase in any of the showrooms.

“We welcome browsers,” said Michaud, “but if you make an appointment, we can make your time in the showroom most productive.” She explained that the company’s new Web site offers tips on how to start a project and what to bring as far as project measurements to make the most out of the first visit.

For additional information on the new Frank Webb’s Bath Center in Concord, call 603/717-3085 or visit www.frankwebb.com.

Source: F.W. Webb Co.