I trust everybody had a fun and safe holiday season. I know some folks north of the border certainly enjoyed theirs thanks to some outstanding customer service. Canadian airline WestJet had a virtual Santa ask passengers at airports in Toronto and Hamilton what they wanted for Christmas. Once those planes took off, WestJet employees went on a shopping spree and delivered the specific presents to those same passengers when they arrived at baggage claim in Calgary.
In this month's issue of Supply House Times, read about the following features: Plumbers Factory & Supplies' Chris Reynolds is ready to help take industry into next phase and Forte shareholders emphasize preferred vendor relationship.