The supply house business is more complicated than ever. Social media, the next generation of employees, and new technology that either helps or hinders communication present challenges to owners and managers.
For the third consecutive year, Supply House Times and American Supply Association brought together a panel of leading distributors at ASA’s annual convention to discuss these and other industry issues. We should note upfront that the discussion took place before the national election and Hurricane Sandy. The group that gathered Oct. 17 in Orlando, Fla., consisted of: