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Watkins, Therm Products recall spas due to fire hazard

June 29, 2012
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A loose internal electrical connection of the spa heaters can overheat and ignite, posing a fire hazard. Watkins has received 31 reports of heaters on these spas overheating, five of which resulted in a fire.

The U.S. Consumer Product Safety Commission, in cooperation with Watkins Mfg. Corp. (a Masco company) and Therm Products (a division of Caldesso), announced a voluntary recall of about 5,600 Hot Spring Spas and Limelight Hot Tubs. A loose internal electrical connection of the spa heaters can overheat and ignite, posing a fire hazard.

Watkins, doing business as Hot Spring Spas and Limelight Hot Tubs, has received 31 reports of heaters on these spas overheating, five of which resulted in a fire. No injuries have been reported.

The spas were sold at independent spa dealers nationwide from March 2011 to March 2012 for between $6,000 and $12,000.

This recall includes the following 11 models of Hot Spring Spas and Limelight Hot Tubs brand spas installed with Therm Products No-Fault Water Heaters: Aria, Envoy, Flair, Glow, Grandee, Jetsetter, Prodigy, Pulse, Sovereign, Vanguard and Vista.

The recalled spas were manufactured from March 2011 to December 2011 and were installed since October 2011. The date is represented by 2N, 3N, or 4N in the spa's seven to 10 alpha-numeric serial code. For example, xxx2N#### or xxx4N####, where "xxx" represents a series of letters one to three characters long, and "####" is a four-digit numerical sequence.

The model name and serial code are printed on a label within the spa's equipment compartment, located behind a removable panel on the side of the spa.

Consumers should immediately stop using the recalled spas and shut off power to the spa unit, following instructions provided in the owner's manual or by the Watkins-Therm Products Response Hotline. Consumers should contact the Watkins-Therm Products Response Hotline or their Watkins Mfg. spa dealer for a free replacement heater and installation by a service technician. Watkins spa dealers are also contacting all affected owners to schedule the free installation of a replacement heater.

It is illegal to resell or attempt to resell a recalled consumer product.

For more information, contact the Watkins-Therm Products Response Hotline at 855/226-1314 anytime or visit the Therm Products' website at www.thermproducts.com or the Watkins Mfg. website at www.hotspring.com.

To see pictures of the recalled product, go to www.cpsc.gov/cpscpub/prerel/prhtml12/12211.html.

Source: Consumer Product Safety Commission

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