Social Media     

 Connect with us!
Connect with Supply House Times on Facebook, Twitter, YouTube and LinkedIn

Latest News / Operations & Technology

HD Supply Lands In Top 200 Of InformationWeek 500

October 24, 2011
/ Print / Reprints /
/ Text Size+

HD Supply announced that for the third consecutive year, it was awarded a top 200 ranking on the 2011 InformationWeek 500, an annual listing of the nation’s most innovative users of business technology. HD Supply was recognized for its comprehensive IT Operations Management Suite. 

InformationWeek identifies and honors the nation’s most innovative users of information technology with its annual 500 listing and also tracks the technology, strategies, investments and administrative practices of America’s best-known companies.

“For 23 years, the InformationWeek 500 has chronicled and honored the most innovative users of business technology,” said InformationWeek Editor In Chief Rob Preston. “In this day and age, however, being innovative isn’t enough. Companies and their IT organizations need to innovate faster than ever before to stay a step or two ahead of their customers, partners and competitors. This year’s ranking placed special emphasis on those high-octane business technology innovators.”

The HD Supply information technology team avoided more than $1.2 million in license purchases and eliminated more than $200,000 in annual maintenance cost by developing this comprehensive management suite in-house. The management suite includes:

  • The Configuration Management Database for capturing more than 9,000 infrastructure and application components and their interdependencies;

  • More than 23,000 monitors tracking servers, databases, network circuits, application services and transaction response times;

  • Digital dashboards that present real-time data to HD Supply’s IT team for faster decision making; and

  • The company’s Help Desk ticket management system that provides automated routing to the right support team for more than 13,000 calls, incidents and change requests each month.

“HD Supply is truly honored to be recognized among the top 200 business technology innovators by InformationWeek,” said Michele Markham, HD Supply senior vice president and chief information officer. “Developing this comprehensive management suite has produced a series of big wins for our company, including significant cost avoidance and elimination, the exiting of 21 datacenters, the creation of a Global Help Desk for IT support and the establishment of a stable, scalable and centralized infrastructure to serve our customers.”

Source: HD Supply.

Did you enjoy this article? Click here to subscribe to Supply House Times.
You must login or register in order to post a comment.



Image Galleries

BNP Media's Plumbing Group Visits Grundfos North American Headquarters

BNP Media’s Plumbing Group, comprised of the Plumbing & Mechanical, Supply House Times, PM Engineer (pme) and Reeves Journal brands, recently visited Grundfos’ new North American headquarters building in the western Chicago suburb of Downers Grove, Ill.

5/7/13 2:00 pm CST

How To Use Your Strengths To Fight The Threat Of Amazon Supply

AVAILABLE ON DEMAND A new 8,000 lb. gorilla, Amazon Supply, has taken aim at many of the customers of PHCP supply houses. Supply House Times columnist Dick Friedman, an authority on business planning and the strategic use of inventory, warehouses and technology will present strategies and tactics for you to compete with Amazon Supply.


Supply House Times

April 2014

2014 April

In the April issue of Supply House Times, there is much focus on young professionals in the distribution industry. Find out who is being recognized as this year's Young Executives for the American Supply Association and read who will be taking over Aaron & Co. when it's current owners retire. Read about Central Plumbing Specialties' recent expansion, catch up on the latest news from the distribution industry as well as the latest products!
Table Of Contents Subscribe

Supply House Times Poll

Trade Associations

Are trade association memberships and participation beneficial to your company?
View Results Poll Archive

The Supply House Times Store

2014 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

More Products

Clear Seas Research

CS-OflRGBhomepage.jpgWith access to over one million professionals and more than 60 industry-specific publications,Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

Premier 125

Premier 125 button

The information SUPPLY HOUSE TIMES uses to rank the Premier 125 is the most accurate we can gather. It is primarily based on responses to a questionnaire we send to the wholesalers in our database, supplemented with information obtained from industry reports and estimates.


facebook Twitter Updated icon Youtube Updated icon    LinkedIn Updated icon